Beyond FoolHQ: Connecting Globally

Business is global, or at least it is here at The Motley Fool. With the help of technology, we support full-time Fools in Australia, Germany, Canada, and beyond. While some remote Fools work from home, did you know that we have an office in London? And another in NYC? As the need for communicating outside the walls of FoolHQ becomes more important, we’re constantly in search of tools that will help us.

Fools rely heavily on email, Skype, Trello, and even the good ole’ telephone to get in touch. Our intranet is useful for company-wide announcements, plus Slack is another great tool for efficient communication. A few other takeaways for mending communication gaps:

1. Consider the time zone.

Scheduling can be confusing, especially if you’re working with many people in different places. Be considerate of others’ schedules by checking time comparisons and reaching out beforehand to ask what time of day is more convenient.

2. Face-to-face communication matters.

We want all Fools to have the same opportunities for collaboration, and live meetings through Skype or Google Hangouts can sometimes be more effective than email. Consider limiting these meetings to 2-3 people for maximum collaboration.

3. Get together in one place.

Full-time employees are encouraged to attend our annual Foolapalooza retreat for a chance to learn more about the business, bond with fellow Fools, and compete in the occasional Australian kangaroo boxing match. Time away from the office serves as a great opportunity to meet Fools – and in the same time zone, no less.

How does your organization work best with remote employees? Do you have any awesome global communication tips?

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