Unveiling our #Foolosophy Video Series

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Since we’re constantly striving to spread the word about Foolish culture, our latest endeavor is pretty darn exciting. Introducing Foolosophies, a peek into life at FoolHQ through interviews with the Fools that know our company best. This video series uncovers answers to many questions about the Fool, from the importance of core values to our Foolanthropy tradition; different collaboration opportunities; and the 411 on our insurance benefits.

Do you feel like your organization is in need of a culture makeover? These videos provide valuable information that could inspire you to make a big change. Fools share their best tips for accommodating different types of workspaces; fostering transparent communication; and holding companywide events like Pizza Day and Cake Day – for a purpose!

More #Foolosophy videos are in production, but we’d love your feedback! Is there a question that you’re dying to have answered? Comment below and we’ll take it into consideration! Wondering how to see such great content? See our Menu above – and click “Foolosophy.”

Fool On, Foolish readers!

GLASSDOOR NAMES US THE BEST MEDIUM-SIZED COMPANY TO WORK FOR IN THE US (AGAIN!)

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Have you heard the exciting news? Glassdoor has named us the #1 company to work for in America – for the second year in a row! Out of more than 125,000 companies eligible to win, The Motley Fool was ranked highest by those who know best – our Foolish employees.

Winners were determined based entirely on accurate and approved company reviews submitted to Glassdoor between November 13, 2013 and November 2, 2014. All of the reviews remain absolutely anonymous, and The Motley Fool took the top spot on the list for companies with fewer than 1,000 employees.

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What makes a company the best place to work? Besides a motivating company mission, employee engagement and workplace culture are also major factors. Head People Fool Lee Burbage adds,”We don’t believe perks drive our employee engagement, but feeling like your leadership team cares about you and what you want or need to be happy does drive engagement.” Our CEO Tom Gardner and a few other Fools share more in this exciting video:

 

Thanks to Fools near and far that contributed to our success. Fool On!

Coffee Brews Conversation

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I hear a lot of chatter about coffee at FoolHQ, but the buzz doesn’t always revolve around the need for caffeine. As an opportunity to connect, Fools are encouraged to request Starbucks gift cards sponsored by The Motley Fool. In return, Fools must treat a fellow coworker – ideally one they don’t know well – to a drink. Though there’s definitely a monthly card limit, some Fools don’t mind to fund Starbucks runs on their own dime every once in a while. You could say that coffee meetings are a popular part of our culture, to say the least.

Our CEO Tom Gardner envisions more to this benefit than just a free soy latte. Introducing the idea at a company-wide huddle last year, Tom encouraged using the cards as a chance to learn about others’ projects; identify best practices Fools use; and collaborate on challenges or ideas. Fool Amy Dykstra approximates that she hands out around 10 gift cards per month.

Jerry Seinfeld also recognizes room for great communication in a cup of coffee. In fact, it’s the focus of his successful Emmy-nominated web series Comedians in Cars Getting Coffee. Seinfeld explains, “…why it’s great to meet someone for a cup of coffee — the ease, the simplicity, the compactness. And that it also obviously gets people talking. You have coffee and for some reason it makes you talk a lot.” Whether or not you order coffee, tea, or a glass of water, it’s the conversation that counts.

While Jerry Seinfeld hosts his guests in cars, Tom and David Gardner hold a monthly event at FoolHQ called “New Fool Coffees.” Spending an hour together with our founders, recent hires are able to learn more about our company and ask tons of questions. Conversations can travel anywhere from Tom’s favorite drink to what inspired his team’s latest stock pick. Starbucks – or FoolHQ conference rooms – are hot spots for Fools, but the location shouldn’t stop you from incorporating this idea into your company’s culture. And it doesn’t even have to be about a coffee drink, either. Simply encourage employees to leave their desks, welcoming the idea that a fresh environment can inspire new and valuable thoughts.

Engaging others through stimulating conversation – caffeinated or not – is important. A quick sit down can allow for new concepts to brew and employees to mesh together, both of which will benefit your organization. Steven Johnson reinforces, “We take ideas from other people, from people we’ve learned from, from people we run into in the coffee shop, and we stitch them together into new forms and we create something new. That’s really where innovation happens.”

Why Companies Shouldn’t Limit Sick Days

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Here’s a simple idea from our CEO Tom Gardner: Stop providing limited sick days for your employees. It’s flu season, so Tom’s thoughts are all the more relevant – and urgent – now.

Match our yearlong approach at The Motley Fool: if an employee is feeling sick, tell them to please stay home. It seems like common sense, but Tom outlines four reasons why an unlimited sick policy is worth it in case you’re on the fence:

  1. Protect Your People.
  2. Extend Trust.
  3. Review Your Purpose.
  4. Manage to High Performance.

Instead of the flu, make freedom and trust contagious at your organization. To read more on Tom’s points, view his latest LinkedIn Influencer post here. And don’t be afraid to forward this information along to your CEO or Head of HR! Allowing employees to stay home when they’re ill will ultimately make your organization stronger – and much healthier.

Fools are Friends, Too

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Collaboration is one of The Motley Fool’s core values, so it’s not surprising that I see examples in motion everyday. For instance, Member Services Fools comprise a joint force, tackling tough questions daily to serve members’ needs. Tech Fools keep our sites up and running 24/7, and Foolish investors always strive to provide the best financial advice. I could keep these illustrations flowing, but there’s plenty of proof that teamwork is effective with synergy and a clear sense of understanding. Here at the Fool, we’re all working toward the same mission: To Help the World Invest – Better.

It’d be tough to argue against the idea that a workplace is more enjoyable when you’re surrounded by coworkers you appreciate and respect. After being here for nearly 3 years, I’ve noticed that the title of “Fool” typically spans beyond a basic description of “coworker.” Many of our employees share friendships outside of the office, from playing on a local softball team to hitting up concerts on the weekends. Though we’re a quickly growing company, Tom Gardner has challenged all Fools to know our fellow employees’ names. I know it’s not realistic for everyone to be best friends, but a more productive work environment is encouraged through positivity.

There’s an argument that close work relationships can be distracting, but how many projects would be unsuccessful if there weren’t some level of shared camaraderie? In 1997, university researchers set out to learn whether friendships improved team performance. They split students into groups of either close friends or acquaintances. The researchers discovered that “the friends outperformed the acquaintances in both instances. The reasons: friends were more committed to the projects at the outset, they communicated better while working and they gave their teammates free-flowing positive feedback.”

I’d be willing to bet that not much would change in terms of this study’s results today. The Motley Fool values our culture of trust, but sadly this belief doesn’t flow across all organizations. Some workplaces are strictly meant for work, making it difficult for friendships to even form.  Trust leads to loyalty and if this equation also inspires friendship, that’s extra icing on the cake.

Where do you weigh in? Is the office for work or can friends be made there, too?

Tom Gardner Talks Company Culture at GoogleHQ

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“All of the greatest companies want their people to succeed.” It’s true! Learn more from Tom Gardner’s presentation at Google HQ about the importance of investing in your organization’s culture. Don’t have time to watch the video? Here are Tom’s four takeaways:

1. Name your own value.

2. Know everyone’s name at your company – learn as many name’s as possible.

3. Connect with people outside of your company.

4. Craft your own job.

To learn more about Tom’s points in detail, read his full article here.

Take Leave for Lunch!

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Is it lunchtime yet? Maybe the better question would be to ask if you even take a lunch break at all. Research reports that in North America, only one in five employees put time aside for meals, with nearly 40% of this population claiming to eat at their desks. We’re all busy, but let’s at least take a few to discuss why lunch breaks are worth it.

Experts claim that standing up for a quick food break can “increase your energy levels, stabilize your blood sugar, and enhance delivery of nutrients like antioxidants, vitamins and fiber that help your systems run smoothly.” Pretty important benefits, no? Stopping your work flow to eat lunch isn’t rocket science, but it can be difficult to put a project on hold. If you need more convincing on the matter, desk lunches also increase the potential for mindless eating, defined as “enjoying food less, eating beyond full, and generally not feeling satisfied by it which often leads to snacking on non-nutritious foods later in the day.” I doubt that anyone wants to feel poorly when, in this situation, making a schedule change can be so easy.

If eating lunch at your desk is part of your company’s culture, it’s time for a change. You’re entitled to enjoy a midday break! Add a reminder to your calendar and find a lunch buddy. The lunch rush can be a great opportunity to meet other coworkers. Our café is always buzzing in the afternoons, acting as a communal space to not only eat but communicate. We also host a monthly pizza day where Fools can unwind and enjoy a slice or two, as well as weekly afternoon express fitness classes to get Fools up and moving.

Don’t worry, your work will always be waiting for you to return. Whether you leave the office or not, I bet you’ll notice a difference in how much better it feels to get away from your desk. Taking leave for lunch will provide a burst of energy so that you can bring your A game back to your desk for the afternoon.

4 Tips to Improve Your Organization

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Where would The Motley Fool stand without the mentors that have shaped our company with their bright insights? The road to success hasn’t always been smooth, but we hope these 4 tips inspire you to take the wheel and change your organization – for the better.

1) Hire the Right People

Much like The Motley Fool’s investing strategy, we prefer to hire and hold onto employees for the long-term. Chief People Fool Lee Burbage explained, “When we are hiring for life, recruiting is the most important thing we do.” Our team strives to find the perfect candidate for every position because, in the end, the best hires will pay dividends. With every candidate, we consider whether or not they could potentially take our business to the next level. Throughout the hiring process, recruiter Jen Elliot focuses on applicants that are entrepreneurial, innovative, and unafraid to break the status quo. Burbage noted, “We want this to be the last job you ever have, and the long horizon makes things like job titles and hierarchy unimportant.”

No matter the job title, personality skill-tests are instrumental in maintaining employees’ happiness. If developed within your company, chances are high that employees will evolve and even develop their own job descriptions. Kara Chambers, VP of Talent Strategy at the Fool, notes that while cognitive diversity and collaboration is important in the workplace, communication issues can arise as a result. Assessments like Myers-Briggs and Kolbe allow managers to better acknowledge issues in advance and pair people in a more strategic way.

Les McKeown influenced us to evaluate new projects and teamwork organization with his Visionary-Operator-Processor triangle in mind. His quick assessment digs into the psychology behind how an employee handles their work. Because Fools feel more empowered and aware of their strengths, teams that struggled before are now thriving. Les has given us the ability to view a project’s life cycle by better understanding where we’re deploying resources.

2) Focus on Your Highest Performers

Burbage believes that while job fit is important, employee performance must be taken into consideration, too. Imagine that your workforce was a portfolio and you primarily invested in underperforming employees as stocks. Over the holding time, you’d progressively see a negative return on this investment. Though the real profit lies behind investing in high performing employees, many companies continue to foster their low performers.

Enter Steve Kerr, a member of The Motley Fool’s Board of Directors, who encouraged us to focus more energy on top-tier employees. Cultivating high performers to the level of Steve’s vision begins with measuring employees’ performance through feedback and one-on-one meetings. While asking for feedback isn’t mandatory here, it’s something that we care about and encourage. Guidance and constructive criticism only boosts motivation.

Steve once said that the highest performers are your future leaders. Do you want to leave your company in the hands of those that could fail?

3. “See the world through the eyes of your customer.” – Steve Kerr

A great employee is one who understands your business and, two years ago, we implemented Steve Kerr’s smart advice in a company-wide initiative to invest. Most Fools learned the investing basics, which started with how to open a brokerage account. Once the account was open, $1,000 was deposited into each and every one. Investing became a topic no longer segregated to our writers and analysts, but instead a dynamic, accessible discussion for everyone.

Sam Cicotello, who heads up Member Experience at the Fool, reflected on the benefits that this challenge left with our Member Services team. Expanding on the shared emotional experience, Sam explained “If a new member is ready to start in the stock market, we understand it’s not just as easy as pushing a button. Like members, the team feels on top of the world when trades are up, and angry or anxious when the market takes a negative turn.” It’s true that we’re a better company because Fools are smarter about the nature of our work.

4. Be Transparent

Kip Tindell, CEO of The Container Store and a true Fool himself, shared that one of his company’s foundation principles is “Communication is Leadership.” We’ve adopted the value as our own (thanks, Kip!) because we believe in the power of being a transparent organization – and we’ve seen the benefits first-hand. Our goal of having “totally informed Fools” is achieved by giving everyone in our company access to pretty much any information they want. Head Communications Fool Adrienne Perryman adds, “Building a culture of open communication between every facet of the company is a high priority of The Motley Fool — it builds trust, engagement, alignment, and ultimately, happy, productive Fools.”

This is not to say that communicating is easy. We’ve found that benefits of being upfront and transparent, especially when the news isn’t the best, far outweighs the damage that could occur if we didn’t share. With an open, honest, and timely explanation, employees are able to react more quickly and, even during the toughest times, collaborate for a solution.

Open communication is used in a number of ways to keep Fools up-to-speed in our fast-paced culture. Our monthly Huddles, which are attended by the entire company and streamed for our remote Fools, offers a full hour of 100% transparency. Do we talk in-depth about our numbers? Yep. How about strategy and what’s coming next? Check. Role changes? Sure do. Is there time for open Q&A? Obviously. In between monthly Huddles, we keep Fools informed via our intranet, which features weekly videos and a news feed, our weekly email, and sessions with leadership around specific topics.

We make communicating a priority because it matters. In fact, it makes us a better company. Does your organization do the same?

Developing a Foolish Path to Your Dream Career

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Now The Motley Fool’s Chief Communications Officer, Adrienne began her Foolish career 7 years ago as an Executive Assistant. Over her time at FoolHQ, Adrienne has also excelled as a project manager and publisher within our editorial business. She recently spoke on how she shaped her dream career to conference attendees in the executive support field. 

By Adrienne Perryman

“Don’t let him keep you down!”

I emphatically said this with hands on hips – head shake and all – in front of a crowd of 250. The comment, which surprised me as it exited my own mouth, was followed by “I think it’s about time for you to start looking for a new job!” The cheers of the crowd, which was mostly comprised of women in blazers and 1 inch pumps, signified overwhelming agreement.

This kind of support in a public forum would normally be pretty awesome. But it upset me.

Here’s Why:

It’s 2014 – having a boss that won’t let you advance in your career is so out of style, Mr. Executive. And women in support roles, you’re not helping yourself either.

My agitation grew when another woman approached me after my speech with the same issue. And then another. It wasn’t just the one woman in the crowd who felt compelled to speak up about her stubborn, selfish boss who was hesitant to let her take on extra projects for their own selfish reasons. There were many. And I found myself repeating similar advice that I uttered on stage.

“It’s time for you to move on.”

“Find someone who will appreciate your interests and encourage growth.”

I felt like I was giving relationship advice. But these were hard working, eager, smart, educated women – all women – who wanted to know how to convince their bosses that their development is important.

Thankfully, this concept of not being allowed to grow, develop, and eventually move into my dream role is foreign to me. I started as an Executive Assistant at The Motley Fool 7 years ago and, from day one, was encouraged by my boss and co-workers to try new things. To use my position as a launching pad into other areas of the business; learn the business and develop to my full potential; take classes in our internal university; and talk to Fools about my development and how I can progress.

This development approach is unfamiliar to many employees, which seems confusing to me. Similar types of career barriers are a reality for millions worldwide. Why don’t executives realize it’s for their own good that their assistants love working for them, rather than feel hindered by their management?

Attention, Bosses

If you’re a manager of someone…develop them. For goodness sake, don’t hold them back! Would you like that if you were in their position? Encourage it. Incentivize it. I’m confident that if your employee is proactively reaching for more, they’ll go to great lengths to make sure your calendar, project, or needs won’t suffer. You’ll survive. And you might actually have an employee who will work harder for you because they appreciate the opportunity you’ve given them.

Attention! You Own Your Career

If you are stuck under the sticky thumb of your boss, do something about it. Have an honest conversation with your boss about your concerns, and take a plan with you to that meeting to help show them you’re capable of doing more – and that nothing will suffer because of it. Own your career. Don’t wait for someone to wake up to the fact that their style is so outdated. Make the change happen. Be the change you want – or find a new job where your development is a priority.