Tom Gardner Talks Company Culture at GoogleHQ

“All of the greatest companies want their people to succeed.” It’s true! Learn more from Tom Gardner’s presentation at Google HQ about the importance of investing in your organization’s culture. Don’t have time to watch the video? Here are Tom’s four takeaways:

1. Name your own value.

2. Know everyone’s name at your company – learn as many name’s as possible.

3. Connect with people outside of your company.

4. Craft your own job.

To learn more about Tom’s points in detail, read his full article here.

4 Tips to Improve Your Organization

Where would The Motley Fool stand without the mentors that have shaped our company with their bright insights? The road to success hasn’t always been smooth, but we hope these 4 tips inspire you to take the wheel and change your organization – for the better.

1) Hire the Right People

Much like The Motley Fool’s investing strategy, we prefer to hire and hold onto employees for the long-term. Chief People Fool Lee Burbage explained, “When we are hiring for life, recruiting is the most important thing we do.” Our team strives to find the perfect candidate for every position because, in the end, the best hires will pay dividends. With every candidate, we consider whether or not they could potentially take our business to the next level. Throughout the hiring process, recruiter Jen Elliot focuses on applicants that are entrepreneurial, innovative, and unafraid to break the status quo. Burbage noted, “We want this to be the last job you ever have, and the long horizon makes things like job titles and hierarchy unimportant.”

No matter the job title, personality skill-tests are instrumental in maintaining employees’ happiness. If developed within your company, chances are high that employees will evolve and even develop their own job descriptions. Kara Chambers, VP of Talent Strategy at the Fool, notes that while cognitive diversity and collaboration is important in the workplace, communication issues can arise as a result. Assessments like Myers-Briggs and Kolbe allow managers to better acknowledge issues in advance and pair people in a more strategic way.

Les McKeown influenced us to evaluate new projects and teamwork organization with his Visionary-Operator-Processor triangle in mind. His quick assessment digs into the psychology behind how an employee handles their work. Because Fools feel more empowered and aware of their strengths, teams that struggled before are now thriving. Les has given us the ability to view a project’s life cycle by better understanding where we’re deploying resources.

2) Focus on Your Highest Performers

Burbage believes that while job fit is important, employee performance must be taken into consideration, too. Imagine that your workforce was a portfolio and you primarily invested in underperforming employees as stocks. Over the holding time, you’d progressively see a negative return on this investment. Though the real profit lies behind investing in high performing employees, many companies continue to foster their low performers.

Enter Steve Kerr, a member of The Motley Fool’s Board of Directors, who encouraged us to focus more energy on top-tier employees. Cultivating high performers to the level of Steve’s vision begins with measuring employees’ performance through feedback and one-on-one meetings. While asking for feedback isn’t mandatory here, it’s something that we care about and encourage. Guidance and constructive criticism only boosts motivation.

Steve once said that the highest performers are your future leaders. Do you want to leave your company in the hands of those that could fail?

3. “See the world through the eyes of your customer.” – Steve Kerr

A great employee is one who understands your business and, two years ago, we implemented Steve Kerr’s smart advice in a company-wide initiative to invest. Most Fools learned the investing basics, which started with how to open a brokerage account. Once the account was open, $1,000 was deposited into each and every one. Investing became a topic no longer segregated to our writers and analysts, but instead a dynamic, accessible discussion for everyone.

Sam Cicotello, who heads up Member Experience at the Fool, reflected on the benefits that this challenge left with our Member Services team. Expanding on the shared emotional experience, Sam explained “If a new member is ready to start in the stock market, we understand it’s not just as easy as pushing a button. Like members, the team feels on top of the world when trades are up, and angry or anxious when the market takes a negative turn.” It’s true that we’re a better company because Fools are smarter about the nature of our work.

4. Be Transparent

Kip Tindell, CEO of The Container Store and a true Fool himself, shared that one of his company’s foundation principles is “Communication is Leadership.” We’ve adopted the value as our own (thanks, Kip!) because we believe in the power of being a transparent organization – and we’ve seen the benefits first-hand. Our goal of having “totally informed Fools” is achieved by giving everyone in our company access to pretty much any information they want. Head Communications Fool Adrienne Perryman adds, “Building a culture of open communication between every facet of the company is a high priority of The Motley Fool — it builds trust, engagement, alignment, and ultimately, happy, productive Fools.”

This is not to say that communicating is easy. We’ve found that benefits of being upfront and transparent, especially when the news isn’t the best, far outweighs the damage that could occur if we didn’t share. With an open, honest, and timely explanation, employees are able to react more quickly and, even during the toughest times, collaborate for a solution.

Open communication is used in a number of ways to keep Fools up-to-speed in our fast-paced culture. Our monthly Huddles, which are attended by the entire company and streamed for our remote Fools, offers a full hour of 100% transparency. Do we talk in-depth about our numbers? Yep. How about strategy and what’s coming next? Check. Role changes? Sure do. Is there time for open Q&A? Obviously. In between monthly Huddles, we keep Fools informed via our intranet, which features weekly videos and a news feed, our weekly email, and sessions with leadership around specific topics.

We make communicating a priority because it matters. In fact, it makes us a better company. Does your organization do the same?

CEO Tom Gardner on “Entertaining Investing”

Consuelo Mack of WEALTHTRACK says there’s an “ageless appeal” about The Motley Fool, and she recently sat down with our CEO Tom Gardner to dive into long-term investing topics. Tom shares a childhood story about what sprung his interest in the game of investing, as well as information on our products’ philosophies. Check out more of what Tom has to say in the video below!

 

 

 

Get a Taste of Foolish Wellness with Tom’s Green Smoothie Recipe

Green Smoothie

By Laurie Street

The well-being of every employee is taken seriously here at The Motley Fool. With a full-time Wellness Coordinator, multiple treadmill and exercise bike desks, and free food refrigerators filled with organic snacks, our company has undeniably built a productive yet health-conscious work atmosphere. So it should be of no surprise that many of these holistic approaches stem straight from our CEO, Tom Gardner.

It’s not unusual to see Tom utilizing our office’s various wellness opportunities, whether he’s working from a treadmill desk or enjoying a snack from the kitchen. In fact, Tom drinks a specific smoothie daily, which is filled with nutrient-dense ingredients based off of the ANDI Guide. This Whole Foods Market scoring system rates around nutrient content and, as you can see by this chart, the higher the score, the better the ingredient. Top-rated ingredients in Tom’s smoothie are kale, flax seeds, and blackberries.

After serving this smoothie to curious Fool One members at a recent event, I asked Tom why he is persistent about his recipe. He replied that it serves as a huge source of energy, providing him with good, clean food to start each day. Tom has even taped segments for The Fool with this drink in hand.

If you’re curious to give Tom’s smoothie a try, the recipe is below. Though I can’t say that your investing knowledge will be better if you drink it, perhaps your health will see a higher return.

Green Smoothie

CEO Tom Gardner Now a LinkedIn “Influencer”

LinkedIn Influencer

LinkedIn Influencer
Motley Fool CEO and co-founder Tom Gardner has joined the LinkedIn “Influencer” program. Gardner published his first “Influencer” post, titled “Half Your Employees Hate Their Jobs,” on Wednesday. The post, co-written with Motley Fool columnist Morgan Housel, highlighted three changes organizations should make to improve their workplace cultures.

“Peter Drucker said that culture eats strategy for breakfast,” Gardner wrote. “Get your fork and knife and let’s get to work!”

By joining the “Influencer” program, Gardner enters a community of the world’s most profound and impactful thinkers. Notable LinkedIn “Influencers” include Richard Branson, Arianna Huffington, Bill Gates, and more. Gardner plans to write broadly about investing, general business, and other issues he and Motley Fool employees hold dear.

“We’re thrilled for Tom to become a LinkedIn ‘Influencer,’” Fool spokesperson Adrienne Perryman said. “We have a ton of respect for the community LinkedIn has created, and having Tom as a part of it will certainly help us further our mission of helping the world invest better.”

Gardner’s “Influencer” page can be found here, and a full list of “Influencers” can be found here.

Matt Trogdon and Tom Gardner own shares of LinkedIn. The Motley Fool recommends LinkedIn. The Motley Fool owns shares of LinkedIn. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

CEO Tom Gardner Talks Conscious Capitalism

Tom Gardner was interviewed by Professor R. Edward Freeman of the University of Virginia’s Darden School of Business as part of a Coursera class called “New Models of Business in Society.” Watch him talk about how The Fool aims to be different from Wall Street and disrupt financial advice, unique ways we increase employee engagement, how we created our company values and live by them, and more!