We weren’t kidding about that whole #FoolsWalk131 challenge!
“All of the greatest companies want their people to succeed.” It’s true! Learn more from Tom Gardner’s presentation at Google HQ about the importance of investing in your organization’s culture. Don’t have time to watch the video? Here are Tom’s four takeaways:
1. Name your own value.
2. Know everyone’s name at your company – learn as many name’s as possible.
3. Connect with people outside of your company.
4. Craft your own job.
To learn more about Tom’s points in detail, read his full article here.
Want to hear more about how we became Glassdoor’s No.1 Place to Work in America? Be sure to check out our Chief Collaboration Fool Todd Etter’s conversation with Jacob Morgan on Forbes.com! Click here to learn more on what it’s really like to work at The Motley Fool.
Marshall is on the The Motley Fool’s IT team, which helps Fools out with their hardware and software needs.
By Marshall Mabie
Fools love to compete. And we love to learn.
A lot of us are big sports fans – I am born and raised in the DC Metro area, so I have a certain amount of passion for the local sports teams. When perusing the Washington Post recently, I came across this article by Barry Svrluga, describing the duties and mindset of the Washington Nationals’ support team. It really hit home.
Now, we don’t support million-dollar athletes, but we do support the best financial analysts in the business. And the best Customer Services team. And the best events and facilities staff. We don’t have any Prima Donnas, which is also nice. But our expectations of our service level is very similar to that of the Nat’s support crew – we always want to put our Fools in the best place for them to perform to their expectations.
Competition and learning seem like they are probably pretty helpful in the professional sports arena. We use these principles too, though maybe in a slightly different way.
Competitive is a core value of the Fool, and we constantly challenge ourselves to take care of our Fools better. Much like players asking each other about how they are treated by their respective organizations, we want to make sure that if anyone asks a Fool how their staff is, they can reply that their needs are over-met. It helps us keep Fools, but also helps us attract new ones.
And you can’t be competitive if you don’t learn about not just others, but yourself. Internal surveys, feedback meetings, and honest self-assessment is as important to us as comparing the latest software suite versions.
When it comes down to it, the details really aren’t that important – it’s about attitude. Our job is preparing a highly-skilled performer to do the best they can do. We don’t move luggage, but we do fine-tune our Fools so that they can take care of our customers with the same care.
Over the past few years, the drive to improve Fools’ overall health has become a top priority. In fact, I’d argue that “Health” could rightfully be added to our list of core values. The benefits behind employees’ positive mental and physical well-being are endless, not just in the office but outside, too. We’ve been fortunate enough to employ a full-time “Wellness Fool” since 2010. These folks have inspired even the unhealthiest of our employees to make smarter, better choices, with several success stories to prove their impact.
One of our most-popular fitness-related benefits is our annual health fair…and it’s quickly approaching again. Health fairs have been described as effective ways “to provide valuable health information and screening services to large numbers of employees in a convenient ‘one-stop shop’ format.” This year, Wellness Fool Sam Whiteside hopes to take our wellness fair to a new level, incorporating not only flu shots and biometrics, but also massage therapy; athletic shoe fittings and running analyses; discounted gym memberships; healthy food samples; acupuncture; fitness demonstrations; and a blood donation van.
Though everything at our wellness fair will be optional, participation is always highly encouraged. It was reported in 2013 that only 43% of American organizations hold health fairs and 50% offer screenings. These statistics should be much higher, but it’s never too late to invest in your employees’ health. Whether you want a downsized wellness fair or a huge function, aim to begin the planning process at least four months in advance. These events usually happen during the fall when flu season begins to creep into the picture. Take the first step by talking to your Human Resources manager, and your organization’s health insurance providers, to locate vendor options. And if you choose to offer them, it’s necessary to reach out to the appropriate professionals while flu shots are still available. At a glance, 61% of companies in the US offer on-site flu shots.
Employer-sponsored health days can be life-changing. Just last year, Amy Robach of ABC News agreed to have the first ever live television mammogram for Good Morning America. Robach had delayed her annual mammogram for more than a year and, a week after the live event, she was diagnosed with breast cancer. Even her doctors admitted that the mammogram had saved her life.
If your company doesn’t put employee health on a pedestal, maybe they should. It’s definitely worth the research. A healthy employee is a happier one, and who knows – an event like a health fair could possibly even change a life.
Whether it’s checking off a grocery list or paying the bills, everyone knows the definition of “errand” all too well. Here at the Fool, we’re familiar with a different kind of chore called “Fool’s Errand,” and it’s definitely not your typical mundane task.
The Fool’s Errand is a special prize — two weeks off and $1,000. So what are the rules? The chosen Fool must leave immediately and have no contact with the office, with the money only available if these guidelines are followed. The generous gift of $1,000 can be used for anything — plane tickets, hotel rooms, skydiving lessons…you name it! Past winners have visited Northern California wineries; Captiva Island, Florida; snowy Vermont; and even the Dominican Republic. Some Fools have simply enjoyed a staycation, but no matter where they go, winners are always encouraged to spend a few hours on our company’s purpose — to help the world invest better. Winners have rebalanced their 401k, managed an educational savings account, or chatted with a parent about retirement preparation.
At the end of each monthly company-wide meeting, approximately ten Fools are chosen at random and entered to win. To be eligible, the Fool must be employed here for at least one year. Names are entered as many times as the number of years each person has worked here, so if a Fool has been around for fifteen years there’s obviously a better chance for a win.
I can assure you that this process isn’t fixed. Names are drawn through a computer generated system, and the live announcement is always entertaining. I once saw the names laid face-down on a table, and a slightly-wonky remote control helicopter chose the winner upon landing. Another time, a Fool member visited with her dogs, and each contender was given a dog treat. Whomever the Labrador ran to first was deemed the winner.
Obviously, the Fool’s Errand fulfills our core value of Fun, but it also fulfills two business purposes. First, even with an unlimited vacation policy, some Fools find it hard to fully disconnect from the office. We want to encourage our employees to take the occasional break. Second, it’s important for any company to be prepared for an employee’s sudden, unexpected absence (illnesses and family emergencies happen). By knowing that we can cover for a Fool who needs to take time off with short notice, we know there are no gaps in our workflow.
If your company would like to try a similar program, you can start small. Maybe offer a random employee a day off as a reward for great work. Show your employees that time off is important — and they’ll return with fresh ideas and greater motivation.