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Make Fools Happy!

Our Goal is Great Customer Service

By Laurie Street Member Services Fool Take a moment to consider an all-too-typical customer service experience. Perhaps you’ve been kept on hold with an automated recording, waiting for a representative that’s headquartered in a large – and very busy – call center. What’s worse is discovering that this electronic guide is actually your only contact, and no […]

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Cheers

The Fool Visits Port City Brewing Company

A group of Fools took a trip down the street to Port City Brewing Company, a maker of craft beer in Alexandria, VA. We toured the brewery, learned facts about their process (some of their glass bottles are made from the sand of Virginia beaches — how’s that for locally sourced?), and, of course, participated in […]

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Cool Office

Match Office Perks to Your Culture

Recently I’ve noticed a few articles popping up claiming that cool offices and no vacation policy are somehow a myth, a scam, a sneaky way for The Man to keep you down.  Here was the first line of one recent article: “Don’t be fooled by the perks at all those Silicon Valley (and Alley) offices […]

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Get to Know The Fool and Our Founders

Tom and David Gardner, along with some other incredible Fools, talk about our approach to teaching our members about investing. Get to know our founders and our office in this video. Did you know that most Fools are individual investors who follow The Fool’s own advice?

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Collaborative

Core Value #1: Collaborative — Do Great Things Together

We give Culture Tours on the first Friday of each month. They begin with our core values and collaborative is always the first. Why is it a core value: The Motley Fool was founded in community.  We are better investors because we work with our members.  They have experiences and knowledge that we don’t. This […]

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Employee Benefits

Inexpensive Employee Benefits: Boost Your Culture for $3 per Employee

By Tamsin Green Office Dynamo A great office culture doesn’t require millions of dollars (or a slide in the middle of the office). What it does require is a focus on the employee and a commitment to infusing fun into the work day. Here are a few ways to brighten employees’ days for minimal cost. […]

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Teamwork

Get a New Perspective to Prevent Workplace Groupthink

It’s likely happened to you. You are sitting there in a meeting among your coworkers, and you start to be able to tell who is going to say what, and how each person is going to respond. Sure, you’ve gotten to know them well. You know their Myers-Briggs scores. You know who likes what type […]

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Improv

Improv as a Team Building Exercise

As a Fool whose job is it to focus on Collaboration, I’m constantly looking at new ways to get people working together in a fun, creative setting.  One big success I’ve had over the years is through teaching workshops in improvisational comedy. It might sound a bit crazy, teaching the Finance team how to bray […]

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